PRICES INCLUDE COURIER DELIVERY ON ORDERS OVER £30
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MM Hampers

Terms and Conditions / delivery info

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Terms and Conditions

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We do our best to ensure that your goods are dispatched on time and packed to allow safe temperatures of fresh produce and maintain high quality. However, we recognise there may be an occasion where you are not satisfied with the quality goods or delivery service. If this is the case, then contact us within 48 hours of receiving your goods, stating your concern, and we will provide a no-quibble refund for that delivery. This guarantee only applies if you are present to receive your delivery. We cannot accept responsibility for parcels left in a safe area or if you are not there to receive your delivery. Please see delivery information for further details.

Subscription Information

Miss Muffet's Hampers Flourish
Subscribers will be charged the monthly subscription fee for each month that the subscription remains active. Once the chosen subscription term has expired, the subscription will be automatically cancelled and the subscriber will no longer be charged. Subscribers may terminate their subscription at any time.

• Delivery is included on all our hampers and cheese boxes.

• Our shipping Courier APC Overnight aims to deliver all orders the next working day.
• Please provide an email address and mobile phone number at the time of purchase to receive confirmation of shipment and an estimated time of arrival of your parcel.
• Subscription boxes are packed and dispatched on the 1st Wednesday of the month for delivery to the customer on the 1st Thursday of the month (overnight carriage for next day delivery).
• If you have provided an email and/or mobile number you will receive an Estimated Time of Arrival (ETA) for your delivery.
• Cheese is a perishable item so please advise of a ‘leave safe’ area for your delivery if you might not be in. APC will not leave safe without authorisation from the consignee. MM Hampers Ltd cannot take responsibility for the condition of perishable items left in your safe place.
• Please follow the link to track your parcel www.apc-overnight.com/receiving-a-parcel/tracking. This will give an up-to-date GPS location of your parcel. Alternatively, please download the APC Pinpoint App to track your parcel. 
• If you have missed your delivery, please follow the link to connect you with your parcel www.apccalled.co.uk
• APC Overnight is operating a Contact Free delivery service. A name will be requested at the point of delivery, but no signature.
• Although APC is unable to guarantee next day delivery (or 48-72 hours where applicable), they do have over a 98% success rate.
• Due to the ongoing situation regarding the HGV driver and labour shortages within the Logistics Sector, please be aware that you may experience delays beyond our or our courier's control. We ask for your understanding and patience while we navigate any issues you may experience.
• If you wish to return your purchase, contact MM Hampers directly on 01684 275367 to arrange this.

General Information

Miss Muffet's Hampers Flourish
Delivery is included on all our hampers and cheese boxes.
*Our shipping Courier APC Overnight aims to deliver all orders the next working day.
*Please provide an email address and mobile phone number at time of purchase to receive confirmation of shipment and an estimated time of arrival of your parcel.
*We have made it possible for you to select the date of delivery. Note that our deadline for next day delivery is 1PM.  
*  If you have provided an email and/or mobile number you will receive an Estimated Time of Arrival (ETA) for your delivery.
*If you have ordered a perishable item, please advise of a ‘leave safe’ area for your delivery. APC will not leave safe without authorisation from the consignee.
* Please follow the link to track your parcel www.apc-overnight.com/receiving-a-parcel/tracking. This will give an up to date GPS location of your parcel. Alternatively, please download the APC Pinpoint App to track your parcel.
* If you have missed your delivery, please follow the link to connect you with your parcel www.apccalled.co.uk.
*Although APC is unable to guarantee next day delivery (or 48-72 hours where applicable), they do have over a 98% success rate.
*Due to the ongoing situation regarding the HGV driver and labour shortages within the Logistics Sector, please be aware that you may experience delays beyond ours or our courier’s control. We ask for your understanding and patience while we navigate any issues you may experience.
*If you wish to return your purchase, please contact MM Hampers directly on 01684 275367 to arrange this.
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